1 -Who we are ?
At SunCare-EG, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what data we collect, how we use it, and the rights you have regarding your information when you use our website or purchase our products.
By accessing our website, you agree to the practices described in this policy.
2 -Information We Collect
We collect information to provide and improve our services. This includes: .
A. Personal Information
Provided directly by you during checkout or account creation:
- Full name
- Phone number
- Email address
- Shipping address
- Billing address (if different)
B. Payment Information
Collected securely through our payment partners:
- Card details (not stored on our servers)
- Transaction confirmation numbers We never store full credit card information.
C. Order Details
- Items purchased
- Order history
- Delivery preferences
3. How We Use Your Information
We use your information to provide the best experience possible:
A. To Process Your Orders
- Confirming orders
- Shipping products
- Managing deliveries
- Notifying you about order status
B. To Improve Our Website
- Analyze website traffic
- Fix technical issues
- Personalize your shopping experience
D. Customer Support
- Answer your questions
- Help with returns, refunds, and inquiries
4. How We Share Your Information
We only share data with trusted partners who help us operate our business:
A. Delivery & Shipping Companies
- To deliver your order
- To contact you for delivery time
B. Technical Service Providers
- Website hosting
- Email marketing services
- Security tools
5. Cookies & Tracking Technologies
We use cookies to improve your experience. Cookies help us:
- Remember items in your cart
- Understand how you use the website
- Improve performance and speed
- Show relevant ads (if advertising is used)
